We Make IT Simple and More Valuable to the Business !
WHO WE ARE ?
We are highly credible process-orientated, ambitious, and passionate IT leaders having rich experience in IT consultancy, IT strategy, operations, infrastructure, service delivery, project management & technologies
We bring 20+ years’ global IT experience in the FTSE 250 company within the multinational environment in GCC & SEA countries UAE, Malaysia, KSA, Indonesia, etc.
Helping organizations to globalize their way of working and align the use of IT strategy & technology roadmap, to perform business analyses and provide innovative and state-of-the-art solutions.
We are a tech-savvy leader with exceptional ability to provide consultancy for start-ups/new offices to deliver technical Greenfield projects and build IT infrastructure & Datacenters, business applications, and new technology solutions.
Identify problems & challenges in Brownfield operations and provide technical & process improvement solutions and cost control & reduction strategies.
Extremely customer-orientated, cost-conscious, and strives for quality with an absolute focus on the people, processes, and technology.
We Infinigent are highly credible process-oriented, ambitious and passionate IT leaders, who provide complete end-to-end IT Consulting Services.
WHat We Do
We make IT Simple and more valuable to the Business.
Work in partnership with clients, advising them on how to use information technology to meet their business objectives & goals and overcome their IT-associated problems & challenges.
Provide strategic guidance concerning IT service operations, project management, setting technology roadmap, technology & business software solutions, IT infrastructure, ITIL processes, IT human capital management, IT team & end-users training, and IT organization structure optimization.
Establish and lead the project teams including technical SMEs, IT procurement & external vendors/suppliers. Use agile, waterfall, and sprint project management methodologies depending on the project's delivery requirements.
Provide tactical guidance and solutions to how IT enables and facilitates business growth and revenue enrichment, enabling business processes through enhancements of IT. Guide
Guide to establishing a close association and relationship with business, clients, and stakeholders to build a strong bond and meet their requirements.
Solutions Provisioning / HLD
Functional & Technical Design / LLD
Quality Management (QA/QC)
Develop features / Integration
QA/QC, Testing & Documentation
Pre-Production Deployment / UAT
Branding / End-user & Admin Training
Production / Go-Live
how do we work
Make formal announcements to stakeholders.
Convey clear and effective communication.
Organize the work, team, and stakeholders.
Plan the tasks & activities and execute them effectively.
Build a teamwork environment & bond among members.
Encourage team members to participate.
The smoother movement toward targets, increases forward momentum and helps teams to overcome obstacles.
how Do We Approach
Identify – Solve – Improve
Running an IT department successfully with problems and challenges are identified and controlled.
Establish effective & efficient processes and use technology in the right and profitable direction.
Our solutions are simple but effective and efficient with critical and detailed analysis.
We use our motivation factor of - people, processes & technology.
Maintaining stability & reliability and continual service improvement.
Consistency in adherence to the processes and keeping an eye on the technology trends, virtualizations, automation, digital, and cloud-based solutions.
Investing in the IT teams to keep them updated on technical and non-technical knowledge.
Close association and relationship with business and stakeholders to understand their needs.
Some of the key problems and challenges an IT Department quite often faces.
“We have identified and implemented their solutions successfully and improved further.”
Current IT strategy is not delivering & requires attention
Unclear as to where the gaps are
Facing IT operational challenges and issues
Unaware of how to fix and streamline
Customers demand on-time delivery of quality IT services
Virtualization, Cloud computing, Microsoft technology solutions, Digital solution, Robotic process automation (RPA), SAN & NAS solutions, Backup and recovery, Network & Wi-fi, Endpoint Anti-virus Protection, Print management solution, and Citrix solutions.
Develop and implement IT service management (ITSM), ITIL processes, services availability & capacity, and IT service continuity management; Incident, problem, change & release management, and service desk processes, SOPs, and tools.
Operational processes and procedures (SOPs), Operating model, Asset management (processes & tools) Integrated services, Administration & monitoring tools, and MIS reporting, and service delivery optimization.
Team performance, Training management/Identifying requirements (Technical & Soft-Skills), KPIs, Jobs matrix (roles & responsibilities)
End-user training, Awareness campaigns
Your Success is our objective
We will support you to achieve your goals!
Want to run an effective & efficient IT department?
Want to take your IT to the next level?
Want to deliver your projects successfully within budget, timeline, quality, and as per scope?
Want to improve and implement processes and new technology and software solutions?
Want to save thousands of dollars on IT costs?
Do you have IT operations problems & challenges and want to fix and streamline?
Fear of losing the IT face in front of your business & clients and want to improve service delivery?
Manage Cookie Consent
To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
The technical storage or access that is used exclusively for statistical purposes.The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.